FAQ

Need more information before you get your quote? View a selection of our most frequently asked questions here or contact us if you don't see your question amongst those featured below.

The facility I am using for the event has asked me to add them as an additional insured to my policy. What does this mean?

An "additional insured" is an entity that has an insurable interest for claims arising out of your negligence as the named insured. Such possible entities are a landlord or sponsor. By providing entities with additional insured status, they become entitled to defense and indemnity (if the policy limits are not exhausted) under your policy with no responsibility for premium payments.

What is a general aggregate?

A "general aggregate" is the maximum amount to be paid under any policy period for all losses.

Will we receive a policy after submitting the enrollment form?

For Sports Teams & Leagues, Sports Camps & Clinics, Gymnastics Facilities and Vendors & Exhibitors (6-month or annual options) you will receive an individual policy issued to your insured. For Short-Term Special Events, Sports Tournaments & Events, and Vendors & Exhibitors (single event option), you will receive a certificate of coverage for your insured as part of a Master Policy.

When will we receive proof of coverage?

After you have completed the online payment process, you will be able to view and print your coverage certificate(s) and/or your coverage binder(s). You should either print these documents or save a copy of them electronically for your files. You will also be able to request and print or save any required additional insured certificates or evidence of insurance coverage certificates. You may view existing certificate or create new ones by selecting the "View My Policy/Certificate" link in the menu bar. Then enter the confirmation number you received when purchasing your coverage. There is a link that allows you to retrieve your confirmation number if you no longer have it.

How soon does coverage start?

Sports Teams & Leagues: Coverage starts the day after coverage is purchased or on a later date, if requested. If you are holding tryouts or practices prior to the official start of your season, you should choose an effective date prior to the date of your first team or league activity. The policy will be effective for one year from the effective date and covers only the specific league and/or teams for which coverage is being purchased.Sports Tournaments & Events: If purchased early enough, coverage starts 5 days prior to the event to allow for event setup. If coverage is purchased within 5 days of the event start date, as many days as possible will be added to the effective date for setup. Coverage ends 5 days after the conclusion of your event to allow for tear down.Sports Camps & Clinics: Coverage starts the day after coverage is purchased or on a later date, if requested. Coverage expires on the date that you specify, which should be after the conclusion of all of your scheduled clinics.Short-Term Special Events: If purchased early enough, coverage starts 5 days prior to the event to allow for event setup. If coverage is purchased within 5 days of the event date, as many days as possible will be added to the effective date for setup. Coverage ends 5 days after the conclusion of your event to allow for tear down.Vendors & Exhibitors: Coverage starts the day after coverage is purchased or on a later date, if requested. Coverage remains in effect for the duration of your event, for 6 months, or for a full year, depending on the coverage option you choose.Gymnastics Facilities: Coverage starts the day after coverage is purchased or on a later date, if requested. The policy will be in force for one year from the effective date.

Can I apply for coverage over the phone?

No, this is an online program. We are unable to take your information over the phone. Feel free to call the number listed on the "Contact Us" screen, or send an e-mail, for assistance with the website or with general program questions.

Can I pay by credit card?

Yes, we accept both Visa and MasterCard as forms of payment, in addition to Electronic Funds Transfer from your organization's checking account.

What insurance company is used?

Several insurance companies are used—all of which are rated A or better by A.M. Best.

Additional Insured wording is required on the certificate, can it be added?

Yes and there is no additional charge to add. You may view existing certificate or create new ones by selecting the "View My Policy/Certificate" link in the menu bar. Then enter the confirmation number you received when purchasing your coverage. There is a link that allows you to retrieve your confirmation number if you no longer have it.

Do Certificates cost extra?

No! Not first, second or 100th! You may view existing certificate or create new ones by selecting the "View My Policy/Certificate" link in the menu bar. Then enter the confirmation number you received when purchasing your coverage. There is a link that allows you to retrieve your confirmation number if you no longer have it.